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Our Experts



Our team includes accomplished industry experts who ensure that we cover hot topics and provide the most up-to-date and pertinent information on real estate. They offer unique perspectives and bring invaluable resources to the table. They are educators, brokers, lawyers, CPAs, and all around fun people who enable The CE Shop to deliver the most valuable real estate education in the marketplace.





Stephen Etzel

Stephen Etzel lives and owns a real estate brokerage and real estate CE school in Roanoke, Texas. He currently holds a broker’s license in two states; Texas and Oklahoma. Stephen has also authored and taught pre/post-licensing, and continuing education courses throughout Texas and Oklahoma.


Roseann Farrow

With 40 years in real estate sales, training, management, and consulting, Roseann has personally trained and coached thousands of real estate agents, managers, and brokers who are lifted by her passion, humor, high energy, and dedication to the industry. A REALTOR EMERITUS, National REBAC trainer, and a “Master Instructor” at the NY State Association of REALTORS®, she provides independent training, coaching and consulting nationwide as Roseann Farrow Seminars. She instructs ABR, CIPS, CBR, CRB, GREEN, GRI, ITI, RSPS, and SRES, as well as online webinars.

Her varied real estate-related jobs and experiences have broadened her knowledge and scope and continue to help her think “outside the box”. She began her real estate career as a salesperson at Smitchger Realty in Cornwall, NY. After 7 years she became a broker and moved to Kahn Inc Realtors, BH&G where she spent the next 13 years as Training Director and Sales Manager of the home office in Newburgh. Over the subsequent years she was a corporate trainer/consultant for 4 separate real estate brands (Better Homes & Gardens, HFS (now Realogy), RE/MAX, and Prudential), she was the Northeast Regional Director for the marketing giant Merrill Corp., and she managed E&O insurance and home warranty sales throughout NY and New England for Home Security of America. In this latter capacity Roseann procured a NY State P&C Insurance Broker License.


Julianna Giordano - PA, GRI, C

Julianna is a proud Native Floridian from Miami Shores. She's a wife and mother, Broker/Owner for International Palms Realty / The Giordano Group of Pembroke Pines (Miami/Fort Lauderdale) and a part-time International Speaker / Instructor.

Julianna personally specializes in helping buyers and sellers in South Broward County, though her team sells everywhere throughout Miami-Dade and Broward Counties with referral connections throughout the state. As a Listing Specialist / Seller Representative, she is recognized for pricing properties accurately and helping sellers achieve top dollar. Her pricing strategies (as well as other articles) have been featured in national publications.

Julianna has been an Adult Educator for well over 20 years and has served her peers as a former Education Director, the Chairman of the International Committee, and as a member of Contracts, Governmental Affairs & Professional Standards Committees. She's very involved with both her local and state associations.

Julianna's agent training specialties include: Risk Management, Negotiating, Contracts, and Core Technology. She also teaches Pre- and Post-Licensing, Core Law, and has a great reputation amongst her peers as one of the best new agent trainers in the industry.


George Lawrence

A real estate professional since 1979, George has varied and extensive experience in the world of real estate. During his career he has specialized in commercial, apartment, and agricultural property sales and financing, owned and operated a full-service property management company, was employed as corporate manager of an international real estate group responsible for operations oversight and training curricula, and, as vice-president of marketing for a national lending industry asset management services company, was responsible for developing strategies and systems for the satisfactory resolution and disposition of mortgage lenders’ non-performing loans and real-estate-owned properties. Today George divides his time as owner-broker of a commercial real estate mortgage brokerage, providing lending solutions for property buyers, sellers, and owners, and offering education and training for real estate professionals. He has developed and written a number of real estate training courses and publications, and serves on the Master Instructor faculty of the California Association of REALTORS® providing live lecture classes at venues throughout California as well as through C.A.R.’s “LearnMyWay®” webinar technology.


Virginia Lawson

Virginia “Ginny” L. Lawson, a Lexington native, has been practicing law throughout the Commonwealth of Kentucky law since 1984. Although her personal practice is limited to real estate, business, and estate/probate law, her firm handles cases in the areas of bankruptcy, family law, and criminal law. Her real estate practice includes real estate litigation, contract formation and negotiations, closings, foreclosures, and brokerage representation. She counts many individuals, sole proprietorships, limited liability companies and corporations as her clients. Families use Virginia’s services to plan their estates and probate their wills.

She has been active in the real estate industry in a variety of capacities, including representing numerous boards and associations of REALTORS®, real estate brokers, and mortgage lenders. A large part of her practice includes litigation defense for providers of professional liability insurance for real estate licensees. These cases have been before the Kentucky Real Estate Commission, the Kentucky Auctioneers Board, the Kentucky Real Estate Appraisers Board, Professional Standards Committees, District Courts, Circuit Courts, the Kentucky Court of Appeals, and the Kentucky Supreme Court.

Virginia has taught numerous real estate law classes, both in the classroom and online, for universities, colleges, proprietary schools, real estate foundations, state licensing agencies, and brokerages.


Lucy Michaud

Lucy Michaud is an Assistant Extension Professor at the UConn Center for Real Estate and Urban Economic Studies. She is also working with the Center as a liaison to the Connecticut Department of Consumer Protection. Lucy conducts seminars on real estate law and ethics to various associations and professional groups.

Lucy is also an attorney, practicing transactional law. She has taught online and on-ground courses at the University of Hartford and at Tunxis Community College. She currently teaches the law sections of courses in Real Estate Principles at UConn. In addition, Lucy’s biography is listed in “Who’s Who in American Law”.

Lucy lives in Farmington with her husband, Alan. Their daughter, Ally, is a Real Estate major in the UConn School of Business.




Brent Maybank

Brent has been a REALTOR® since 1999 and a Principal Broker since 2004. Since starting his real estate career, Brent has served on the Board of Directors for his local association and state association, as well as for his Regional MLS. Brent became a certified instructor in Tennessee by both the Tennessee Association of REALTORS® and the Tennessee Real Estate Commission in 2006. He is still very active with his local and state associations and teaches continuing education classes throughout Tennessee. He also serves as the Educational Director to over 700 agents in his firm.


Lloyd Hampton

A New Orleans native, Lloyd Hampton has lived most of his life in Houston, Texas. Lloyd received a Bachelor's of Science in Business Technology from the University of Houston, and entered the real estate field in 1980 selling new homes, where he quickly won top sales awards and top honors for production. He is a current member of the National, Texas, and Houston Associations of REALTORS® and currently serves on the Houston association’s committees on profitability, risk reduction, and contracts. Lloyd entered the real estate education field in 1987 and teaches a full spectrum of courses, including basic principles, property management, finance, mortgage origination, marketing, agency, investments, and law and exam preparation. He is a Life Member of the Texas Real Estate Teachers Association (TRETA) and has received that organization’s Certified Real Estate Instructor (CREI) designation. He is also a Certified Distance Education Instructor through the International Distance Education Certification Center. Lloyd is a sought-after consultant, expert witness, trainer, and public speaker, with over 50,000 podium hours.

Lloyd Hampton is author of The Art of Negotiation, and a contributing editor of Essentials of Real Estate Investment, eighth edition, by David Sirota, and of the online edition of Property Management, eighth edition, by Robert C. Kyle. He has also published numerous articles on real estate related topics.


Charlie Alfortish

Charlie Alfortish is a REALTOR®/owner of Alfortish Realty; faculty member at Delgado Community College; and Certified Louisiana Pre-License Education Instructor. Charlie began working with real estate professionals in 2001. He has taught and lectured throughout the state of Louisiana on topics ranging from real estate to entrepreneurship, management, and business communications.

Charlie earned his Bachelors and MBA in Technology Management from the University of Phoenix. In 2007 Charlie joined the faculty at Delgado, developing a curriculum concentration in real estate. He earned his Distance Education Instructor certification from the International Distance Education Certification Center® in 2008. The National Association of REALTORS® certified Charlie as an instructor for the At Home with Diversity course in 2014.  Charlie was a 2015 recipient of the NISOD Excellence Award, the most coveted award among community and technical college educators. His current focus is on expanding professional development offerings for REALTORS® throughout Louisiana.


Samantha Reeves

Samantha Reeves is a REALTOR® and the senior real estate and homebuying expert at a mortgage company specializing in VA loans. As a prior loan officer, Samantha brings her vast experience dealing with the VA home loan all the way from initial application to loan funding. She knows how the system works and brings you information and tips on how to make your VA home loan transaction go as smoothly as possible.


William "Fraser" Sparkman - CRS, CDEI, RECS, ARPS

William has been actively involved in the real estate industry for more than 30 years. Fraser brings a wealth of practical experience and expertise from many facets of the business, including that of a sales professional, managing and designated broker, developer, educator, and expert witness. Fraser has been an active member of the National Association of REALTORS® with service and outstanding achievement on the state and local level with the Montgomery Association of REALTORS®/MLS, Alabama Association of REALTORS®, Haywood County (N.C.) Board of REALTORS®, Western North Carolina MLS, North Carolina Association of REALTORS®, and Triad (S.C.) Association of REALTORS®.


Zane Sullivan

Zane Sullivan, a Montana native, graduated from Montana State University with a degree in Psychology, and from the University of Montana School of Law with a juris doctorate degree, before joining a Missoula firm to practice business law. Following several years of practice in the areas of real estate and business law, he became involved with the title insurance industry as president and general counsel of four title insurance offices in Montana. Later he served as president of Insured Titles in Missoula, where he supervised more than 10,000 real estate transactions. He is currently the senior member of Sullivan, Tabaracci & Rhoades, P.C., a law firm specializing in business and property law. A significant portion of his practice is devoted to the representation of REALTOR® Boards and Associations relative to the preparation of real estate practice forms, licensing laws, rules, and regulations.

Zane is a designated instructor for the National Association of REALTORS®, the Montana Association of REALTORS®, and the Graduate REALTOR® Institute. He has served as a guest lecturer at the University of Montana School of Law, Montana Bar Association, and Montana Land Title Association. He has appeared as an expert witness in a number of litigated cases involving real estate issues.

In addition to his law practice, Zane operates a seminar company providing continuing education to real estate licensees and attorneys. He is a REALTOR® and holds real estate licenses in California and Montana.



Arthur has been a real estate broker since 1979, and has taught real estate courses since 1983. Arthur has given real estate courses throughout the Northeast for various boards of REALTORS®, Century 21, the University of Southern Maine, GRI, and numerous real estate companies. He instructs the Sales Agent course, Associate Broker course, a Sales Agent Exam Preparation course, The Designated Broker course, a Maine non-resident exam prep course, and numerous continuing education and designation courses.

Arthur has been Education Committee Chairman for both the Western Maine and the Portland Boards of REALTORS®, as well as a Member of the Maine Association of REALTORS® Education Committee and on the Board of Directors of Tri-State REALTORS® Institute. He is past president of the Real Estate Educators Association of Maine, and past president and treasurer of the Portland Board of REALTORS®. He has been on the Board of Directors of the Maine Association of REALTORS® and a member of the Maine Association of REALTORS® Legislative Committee. He is presently treasurer of the Maine Association of REALTORS®, president of Maine CRS, Bylaws Chair for the Great Portland Board of REALTORS®, as well as a practicing real estate broker, real estate educator, and consultant.

He has written student outlines and instructor texts for the Associate Broker and the Sales Agent courses. These outlines and instructor texts are being used by various instructors throughout Maine.

Arthur was twice selected as the Real Estate Educator of the Year by REEA Maine. His Associate Broker course was twice selected as the Pre-Licensing Course of the Year. The courses “You Worked Hard For Your License - Don't Let It Be Taken Away” and “Multiple Offers- The Licensee's Role” were each awarded the Continuing Education Course of the Year by the Real Estate Educators Association of Maine. Arthur was also honored by being selected as the Portland Board of REALTORS® REALTOR OF THE YEAR for 1998.


Mike Gamblin

As a broker/owner of his own independent real estate firm, Mike Gamblin has been a consistent top-producing real estate agent in the Treasure Valley for the last 22 years. He holds the GRI (Graduate Realtors Institute) and CRS (Certified Residential Specialist) designations. He has been instructing real estate agents since 1998.

An avid believer in staying professionally involved, Mike has served as the president of the Ada County Association of REALTORS® in 1999 and was the 2004 state REALTOR® president. In 1999 Mike was the board forum chairman for the National Association of REALTORS®, where local REALTOR® boards met three times a year to discuss issues affecting them. Mike was formerly vice-chairman of the Idaho Real Estate Education Council, a division of the Idaho Real Estate Commission, in charge of monitoring and developing real estate curriculum for Idaho’s real estate agents and brokers. Mike opened Mike Gamblin Real Estate in 1992, a firm specializing in residential brokerage in the Treasure Valley. Mike remains the designated broker of the firm.

In 2004 Mike opened the Idaho Real Estate School, which by 2008 was Idaho’s largest real estate school. Today the Idaho Real Estate School instructs new agents entering the business, as well as offers continuing education and broker pre-license courses around the state. In 2013 Mike was appointed by the governor to be one of the four Idaho Real Estate Commissioners. In this role, he represents the West District of Idaho.


Amy Chorew

Amy is a national real estate trainer experienced at helping managers and agents maximize the infinite opportunities that technology offers them. Amy brings her talents to The CE Shop’s online curriculum, sharing her knowledge of the industry, progressive technology outlook, and risk management skills. Amy’s unique ability to translate complex topics into easy to understand language has made her a consistently top-rated trainer throughout the country.

Amy’s expertise in the area of social networking and the tremendous impact it is having on the industry has given agents and brokers the tools necessary to move from traditional marketing to Web 2.0 marketing. Amy shows agents how to effectively and prudently use online video, Facebook, Twitter, LinkedIn, blogs, podcasts, and other multi-media tools to capture today’s buyers and sellers.


Bill James

Bill James has been a real estate appraiser for more than 40 years. He holds an MBA degree from the University of Denver in Real Estate and Construction Management and the MAI appraisal designation from the Appraisal Institute. His company, James Real Estate Services, conducts appraisals and market studies on a wide variety of rural, residential, commercial, and investment properties.

Bill has taught appraisal courses at the University of Denver, University of Colorado, the Denver Metropolitan Commercial Association of Realtors, and the Colorado Association of Realtors.

Bill has been an active member of the Appraisal Institute, serving as Chair of the General Appraiser Council and the Admissions Appeals Board, a member of the Board of Directors, the Regional Ethics and Counseling Panel, and the Appraisal Standards Council.


Ed Riggins - SIOR, CCIM

Ed Riggins is a Senior Vice-President in the Atlanta office of Cresa, where he has often been among the firm's top producers nationally since moving his practice there in 2000. A real estate veteran who began his career in 1984, Ed provides real estate advisory services to corporate clients. Prior to joining Cresa, Ed worked on the agency (landlord rep) side of the business, representing both institutional and entrepreneurial landlords. Applying a unique combination of human relations skills and technical abilities, Ed approaches each client project with creativity, market intelligence, optimism, and humor.

Ed is a Life Member of the Atlanta Commercial Board of REALTORS®. He speaks on a variety of topics to business groups, has taught continuing education courses since 2001, and has performed live improv and stand-up comedy. Ed's articles have appeared in many business and professional magazines. He is a graduate of Auburn University, and is among less than 1% of practitioners nationally to hold both the SIOR and CCIM designations. Ed has also completed Harvard's Program on Negotiation. See Ed's website for more details.


Cindy Chandler- CCIM, CRE, DREI

Cindy Chandler has her own consulting and training company, The Chandler Group, and has worked for numerous organizations in the areas of investment real estate, syndication, strategic planning, management, and marketing. She was formerly associated with The Cogdell Group, The Crosland Group, and Paragon Group, with responsibilities in commercial real estate in the areas of syndication, development, brokerage, property management, and training.

Cindy has served as an expert witness in several real estate litigation matters and has been in real estate for 40 years. She is the author of two editions of The Insider’s Guide to Commercial Real Estate, published by Dearborn/Kaplan Publishing, and she has authored numerous continuing education courses taught throughout the southeast.

In July 2011, she was appointed to the North Carolina Real Estate Commission and is currently the Vice-Chair. She has been a North Carolina Real Estate Commission-approved instructor for more than 20 years.


Chris Tierney

Chris began his career in Property/Facility Management in 1999 as an on-site member of a multi-family property management company. He worked his way through the ranks over the years, moving from an on-site supervisory role to a regional portfolio lead, followed by managing a national portfolio. He has been a licensed Managing Broker since 2006 and maintains the role of managing director for an independent real estate office.

Chris holds nearly two-dozen licenses, designations, and certifications within various real estate concentrations and stays engaged with multiple associations throughout the US. He is currently a licensed instructor and university adjunct faculty member teaching real estate, property management, and facility management-related courses to adult learners. Chris prides himself on supporting other real estate professionals and our military members as a training manager in the Air National Guard.


Kenneth J. Horner Jr.

Ken is the co-founder and CFO of The CE Shop, Inc. Ken’s experience as an attorney and a Certified Public Accountant bring invaluable resources to our curriculum and students. Ken practiced law for seven years in North Dakota, where his practice focused primarily on providing legal advice regarding real estate matters. Further, while practicing law, he was the course instructor for various continuing education courses for the North Dakota State Bar Association.


Michael McAllister

Michael’s real estate career began the summer after his freshman year of undergraduate studies with a desire to join the family real estate ventures. As an active investor, educator, and broker, Michael was instrumental in the building of several Internet technology businesses prior to co-founding The CE Shop, Inc., where he has been able to combine his love of real estate, education, and technology. Michael’s entrepreneurial spirit and enthusiasm are what drive the growth of the business.